It’s clear, by now, that the world of online retail has disrupted the way we shop. This is so true that even in our very neighbourhoods we happen to see small and medium-sized businesses surrendering to the hegemony of digital …
Many people ask us: why has the last mile (the last stretch of home delivery, the one that brings products to your home) become a topic of conversation not only for insiders but also among the general public? Just imagine: …
As Jeff Bezos and Jack Ma have very well understood, digital and physical networks are increasingly interconnected. We order online, confirm by email, but then we receive our goods thanks to a courier that delivers them to our door or …